This is a closeup of a part with the top exploded off
This is a copy of the case for my motor control unit showing burn marks.
This washing machine is a Whirlpool model wfw9150ww00. It is two years old and therefore out of warranty.
This part cost approximately $220 with the tax. With the service added, the repair was about twice the cost of a new washer.
The repair person said that this type of damage could be caused by a voltage surge.
I got a surge protector for my washing machine. Before that I had never realized that washing machines needed surge protectors.
My previous washing machine lasted over 20 years, with only one or two repairs, none of which was this expensive.
I believe that something needs to be done about protecting consumers from this type of crap. Obviously a one year warranty with planned obsolescence is completely inadequate. Moreover, Con Ed should be responsible if their voltage surge caused this problem, yet they claim no responsibility for damage to appliances.
The quality of products being distributed in this country is clearly in a downward trend. I know I am not unique in being victimized by shoddy construction and poor customer service.
The government is asleep at the switch here, while everyone is getting ripped off.