Tuesday, October 6, 2015

@yahoomail Problems with Yahoo! mail

Strange things are happening.

I have several e-mail accounts that forward to my Yahoo! account.  I've never had a problem with this before.

Recently, an e-mail from one user was not correctly forwarded to my yahoo! account.  I got this error message


Then there was a lot more stuff after that with daemon messages.

I've deleted my e-mail account name from the above picture.

Other e-mails forward to my Yahoo!  account from my microsoft online account are working fine.

Curiously, Microsoft Online is also not accepting e-mails from this one user. This user is also a Yahoo! user.

Then I decided to go to online help for e-mail.  I posted my question.

A couple of people posted phone numbers purported to be numbers of Yahoo! itself.  One of these numbers was from a user called "Yahoo Support."  This number was 866-562-7219

I called that number.  The person there said my account had been hacked by someone in Phoenix and that I would have to pay money to get that fixed.  I became suspicious, because I have no other indication that my account has been hacked.  No suspicious e-mails have gone out.  I asked how I knew he was really from Yahoo!  Then he said it was up to me and hung up on me.

Then I went back to online help and both of the messages purporting to offer me Yahoo! support phone numbers to call to get my problem fixed had vanished.

This is all very unsettling.

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Addendum: when this same user writes to me using his gmail account, there is no problem

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1 comment:

  1. I have a small business hosted by Yahoo and several Yahoo business email accounts all which forward to one main account. I have paid regularly for ten years and then suddenly on the 29th of August my mail stopped coming in. I sent Yahoo support an email and also called them, they assured me the problem would be fixed within 24 hours. It is now October 7, 2015 after 16 more complaints to Yahoo Small Business support there is no hope in sight. I have lost my small business and I am absolutely ill over the situation. Customers who do not get a reply to their emails will not come back, also my business relies heavily on email. I have tried to forward the email to my husbands account but that didn't work, we have tried everything. I even called an IT technician who we know but he said it was on Yahoo's end. Sadly, Yahoo isn't able to fix it. Ten years of hard work to build an honest reputation on the internet is gone, my livelihood is gone, I don't know what to do now. I'm totally disabled and can not just go out and find work. It feels surreal:-(

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